Rakuten Mobile
In Rakuten I have worked in the Cloud department under New Product Statergy team which aims to share a digitalized lifestyle with all customers. Our team focuses on taking the product to tomorrow by positioning the product portfolio for success, Identify new opportunities, assess product performance, develop long term strategic plans through market research, VOC analysis, personas and conceptualisation.
Rakuten Family
A place for supporting family stay connected and organised during their busy lives across Rakuten family related services.
Impact
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Led design thinking workshops, pioneering the Rakuten Family super app with market demands and foster an innovative, data-driven culture.
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Synthesised 12 projects in New Product Innovation into actionable concepts, integrating product, engineering, and design perspectives.
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Crafted Product Statergy team roadmaps to ensure stakeholder alignment and drive success.
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Reduced time for process and Structured a new team to drive the MVP's of Family Project
Timespan - 2 year
Anshin Control
A safe digital world for the child to help them fulfil their full potential without being distracted by online threats.
Impact
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Extend Anshin Control with additional features and services that families needs
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Like Web Filtering, Schedule, Quiet time, Geolocation, Screen Time and SNS monitoring.
Timespan - 6 weeks
Shashinkan
A unique business model which focuses on photo printing business. Due to this Rakuten has an edge over the others in the given market place.
Impact
Revamping the photo printing in a modern way, to match current market need photo editing and printing can bring pictures to life
Aims to increase engagement time, reduce churn rate, and improve ARPU with features such as cloud space for drafts and in-progress edits.
My time at Rakuten Tokyo was a fulfilling and inspiring experience that positively impacted my professional growth. Working with a team that valued meticulous documentation and attention to detail was refreshing. The team's focus on alignment and punctuality fostered a productive and efficient work environment. Overall, Rakuten Tokyo was a milestone in my career that enriched my work ethic and approach to teamwork.
